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Privacy policy

Privacy Policy

Effective Date: 1 jan 2025

Boost Bite ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use the Boost Bite messaging app ("the App"). By using the App, you consent to the practices described in this Privacy Policy.


1. Information We Collect

a. Information You Provide

  • Account Information: When you create an account, we may collect your name, email address, phone number, username, and password.

  • Profile Information: Optional profile details, such as profile pictures or status messages, that you choose to share.

  • Messages: Content of messages exchanged via the App is encrypted and stored temporarily for delivery purposes.

b. Information We Automatically Collect

  • Device Information: Information about your device, including model, operating system, and unique device identifiers.

  • Usage Data: Details about your interactions with the App, such as login times, features used, and app performance metrics.

  • Location Data: Approximate location information, derived from your IP address, where applicable and permitted.

c. Information From Third Parties

If you link the App to third-party services (e.g., Google, Facebook), we may collect information as permitted by those services and your privacy settings.


2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain the App’s functionality.

  • Enhance user experience and improve app features.

  • Ensure security, detect fraud, and address technical issues.

  • Send administrative notifications, updates, and promotional content (with your consent).

  • Comply with legal obligations.


3. How We Share Your Information

We do not sell your personal information. We may share your data in the following scenarios:

  • Service Providers: Trusted third-party vendors that assist in operating our services (e.g., hosting, analytics, customer support).

  • Legal Compliance: When required by law, regulation, or legal process, or to protect our rights.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.


4. Your Rights and Choices

  • Access and Correction: You can access and update your personal information through your account settings.

  • Data Deletion: You may delete your account and associated data at any time.

  • Communication Preferences: Opt out of promotional messages by adjusting your preferences in the App settings.

  • Location Data: Disable location tracking via your device’s settings.


5. Data Security

We implement industry-standard security measures to protect your data. Despite these efforts, no system can guarantee complete security. Please protect your account by using a strong password and keeping it confidential.


6. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements. Message data is encrypted and stored temporarily for delivery purposes.


7. Children’s Privacy

The App is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we discover such data has been collected, we will delete it promptly.


8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted in the App and will take effect upon posting. Your continued use of the App constitutes acceptance of the updated policy.


9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Boost Bite Support

 

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